SSA Global is now Infor.
Visit the Infor site to learn how our enterprising application management solutions will make a difference in your business.
Single-point-of-contact solution care
 Contact us to start transforming your enterprise today.
In an era of increased user and service level demands, escalating service requirements, and mounting costs, IT organizations are being asked to do more with less.
SSA OnePoint Application Management is what you need to ease the burden imposed by the responsibilities of day-to-day IT operations and maintenance. It provides the single point of contact necessary to manage your enterprise solutions with an emphasis on lowering your total cost of ownership and increasing deployment efficiency, so you're free to focus on strategic initiatives that support your core business competencies.
SSA OnePoint Application Management helps companies like yours:
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- Enjoy low-cost, worry-free solution care
- Get support for both standard and customized functionality
- Reduce complexity
- Increase the overall value of IT services to your organization
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SSA OnePoint Application Management offers tailored service-level agreements that support your day-to-day service requirements, as well as your longer-term application management strategy. A dedicated service level manager is assigned to your business who oversees all services you receive for standard SSA Global solutions, as well as third-party applications, integrations, and customizations. Access to a first-line, skilled service desk team who speak your native language is also provided. Services include service level management, system help, system control, customization care, and IT management.
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